Letting your property can often be a difficult and stressful experience, the legal requirements must be complied with or Landlords could risk prosecution. The decision to let your property is a major one and not something to be taken lightly.
It is therefore important that you engage the services of a professional property agent. Our aim at Dover Letting Agency is to provide you with a service tailor made to suit your requirements, we have therefore produced a guide to assist you in making that important decision which is available within our landlords prospectus.
As a member of UKALA (UK Association of Letting Agents) we have strict guide lines to adhere too. When letting and managing your property, UKALA agents adhere to the UKALA Code of Practise and Scheme Rules committing us to: Agree with you in writing the terms of appointment including fee structure and other services for which additional fees may be charged.
• We Manage your property in compliance with current legislation, where UKALA keep us up dated.
• Ensure balances of rent are promptly paid over to you and keep detailed records of all transactions.
• Protect your money in a separate client account and safe guard it in a Client Money Protection Scheme.
• This offers the Landlord/Tenant financial protection, the cover is for theft of a clients money by Director/Partner or a third party.
SAFE AGENTSAFE - Safe Agent Fully Endorsed - is a mark denoting firms that protect landlords and tenants money through client money protection schemes.
There are several schemes in the sector operated by ARLA/NAEA, the Law
Society, NALS and RICS to which agents voluntarily belong. These schemes
are run by recognised industry bodies or organisations operating in the
private rented sector to provide accreditation and/or regulation. They are
completely independent from the letting agent and they do not act on behalf
of, or have a duty of care to the participating firm. The scope of their CMP
schemes varies and you should contact your agent to find out which
scheme they are part of.
Dover Letting Agency is a member of the Ombudsman Scheme. The ombudsman service ensures that there are systems in place to resolve disputes if/when they occur within the property industry.