Tenants Guide

Moving house can be a stressful experience but here at Dover Letting Agency we care about our applicants, we are here to assist you in finding your perfect property and to ensure that the moving process goes as smooth as possible.

We have a number of properties available to let throughout the Dover area. Why not search our website for our available properties or alternatively you can either call the office, or pop in for a consultation to speak to one of our lettings advisers who have extensive knowledge of the local lettings market.

Finding a property with Dover Letting Agency
Once you have found the property of your choice, you will then be required to complete an application form which will allow for your referencing to be complete. The Administration fee will be due upon completing your application forms.

The Deposit
Our deposits are normally equal to 1 months’ rent - to be paid in advance.

The Rent Payments
Rent is payable one month in advance,

The Tenancy Agreement
You will be required to give 1 months’ notice to expire on the last day of the tenancy.

Checking Into the Property
We agree a mutually convenient time for this process.

You are responsible for insuring the contents you take into the house.

The tenant is responsible for paying services such as gas, electricity, water, sewage, council tax etc.

Property Visits
Property visits occur mid-term during your tenancy.

Terminating the Tenancy
You will be required to give one months' notice to expire on the last day of the tenancy.

Checking Out of the Property
At check-out we will check the property against the inventory.

Housing Benefit
We do not have a specific policy regarding tenants whom require Housing Benefit. However, if Housing Benefit is accepted by a Landlord, rent will be required to be paid monthly by standing order. Tenants whom require Housing Benefit will need to have a Guarantor in place to secure a property

Tenant Charges:    
Tenant Application Fee's   £125  (Non-refundable)
Guarantor fee   £50  (Non-refundable)
Pet License    £100 (Non-refundable)


Important Information:

Please note that we cannot accept application forms unless they are accompanied by 2 forms of ID (e.g. Passport or Driving License). A copy of either a Utility Bill or Bank Statement is required that states your current address. A failure to complete your application form in full could delay your referencing process and could therefore jeopardise you securing the property that you are applying for.


Tenant charges – During the tenancy:


Missed Inspections


If you miss a pre-arranged appointment


Rent Arears Letters


For late rent payments


Bounced Cheques




Section 21 Notice


Breach of Contract


Section 8 Notice


Serious breach of contract


Court and Legal fees

At cost

If we have to attend for breaches of contracts


Court appearances

£40 per/hr

If we are required to attend


Tenant Charges when vacating the property:


Check out fee

£50.00 plus £25.00 per visit thereafter

VAT @ 20% when applicable


Tenant Prospectus

Tenant Application Form

Guarantor Application Form

If you know a landlord that has a property & you point them in our direction we'll give you £100 for your recommednation

Term & Condtions Apply